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Time Off Requests: What Are They? Time-off requests are submissions made by workers to inform you that they will be unavailable to work during certain shifts. You can easily enable or disable time-off requests by navigating to:
  1. Configuration
  2. Settings
  3. Worker Interaction
  4. Time Off Requests
From this section, you can toggle Time Off Requests on or off. When enabled, workers can submit their time-off requests. When disabled, they will not be able to make such requests.

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How do they work?

When a worker submits a time off request, they will not be able to pick up any shifts or receive Sign-Up Bot messages for shifts that overlap with their requested time off. As an admin, you can approve or reject this request through the Time Off Manager. If the worker withdraws the time off request or if you reject it, the worker will be eligible to pick up shifts during that time period.

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How can I approve or deny them?

There are two ways to view, approve, or deny a worker’s time off requests:
  1. Via the Worker’s Profile:
  2. Go to the Workers Module.
  3. Click the wrench icon to the right of the worker whose time off you want to review.
  4. Select Schedule.
  5. Click on Availability/Time Off.
Here, you can view the worker’s time off and availability on a weekly basis. To see the details of a time off request, select the day marked with a time off indicator.
  1. Via the Time Off Manager:
  2. Access the Time Off Manager from the blue Admin bar on the left-hand side under Scheduling.
This section provides a centralized view where you can easily approve or deny requests. From this screen, you can view and reject time off requests. To reject a request:
  1. Click the bin icon next to the request.
  2. Confirm the rejection by clicking OK.

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Where can workers add time off requests?

Workers can add time off requests by logging into the web app. From their homepage, they can either:
  1. Click on Go to Calendar.
  2. Access the calendar to add their time off request.
Could not display content Workers can add time off requests by logging into the web app. From their homepage, they can:
  1. Click on Go to Calendar.
  2. Alternatively, click the person icon at the top right and then select Calendar.
Could not display content This will take them to a calendar layout where they can select a day in the future to add time off requests. ​Owners & Admins enter time off in the same two places a worker will add availability.