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Documentation Index

Fetch the complete documentation index at: https://docs.roostedhr.com/llms.txt

Use this file to discover all available pages before exploring further.

Question: Why would a great worker have a low star rating? Answer: A worker might have good reviews but still maintain a low star rating due to several factors:
  • Lack of Seniority: They may not have accumulated enough experience or tenure.
  • Lateness: Frequent tardiness can negatively impact their rating.
  • No Shows: Missing scheduled shifts without prior notice affects their rating.
  • Bailouts: Canceling a shift at the last minute can significantly damage their rating, though the impact varies based on the context.
For Example:
  • If a worker signs up for a shift two weeks in advance but then realizes they have a prior personal commitment and cancels, Roosted generally will not penalize them.
  • However, if a worker cancels just one hour before the shift, it will result in a substantial penalty.
The extent of the penalty depends on how disruptive the bailout is to your shift. Remember: The damage from a low rating is not permanent. Workers can improve their star rating by enhancing their performance and reliability.