> ## Documentation Index
> Fetch the complete documentation index at: https://docs.roostedhr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Shift Request

> What are shift requests?

Shift requests are shifts that workers have asked to work on. You can enable or disable this feature through your settings. Workers can submit a shift request from one Desktop/Mobile browser or Mobile app:

## Desktop/Mobile Browser

On a Desktop or Mobile Browser, workers can go to their homepage by clicking the house icon in the top right corner.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

From here, the worker can see all their available shifts in the Available Shifts section:

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

Workers can view the details of the event and shift. To request, they click "Request" and confirm.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

When a worker has submitted a request, they can remove it by clicking "Remove request" and confirming their choice.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

## Mobile App

### Available shifts

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

Next, the worker must tap *Request* on the shift they want to Request & confirm. They will receive confirmation that the request has been submitted.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

## Shift Request Settings

To manage shift request settings, follow these steps:

1. **Access Settings:**

2. Blue admin bar - **Configuration**.

3. Then select **Settings**.

4. Click on **Shift Options** and you'll find **Shift Request** at the very top.

5. **Adjust Settings:**

6. If **Shift Requests Active** is toggled on, you can adjust the following settings:

7. **Comments:** Allows workers to submit comments with their shift requests.

8. **Sign-Up Bot Request:** If toggled on, the Sign-Up Bot will contact workers to request their interest. If they respond positively, these responses will be converted into requests. If toggled off, a positive response will directly sign the worker up for the shift.

9. **Send Text Message on Denial:** Sends a text message to the worker if their shift request is denied.

10. **Send Text Message on Approval:** Sends a text message to the worker if their shift request is approved.

11. **Email Admins on Request Submission:** Sends an email to the event admins when a shift request is submitted.

12. If **Shift Requests Active** is toggled off, the five settings above will be greyed out and unavailable for adjustment.

## How to approve Shift Requests?

Please, see **[Approving Shift Requests](https://support.roostedhr.com/en/articles/9497152-approving-shift-requests)** for more information.

And that is how you can use Shift Requests as part of your Shift Options for workers through Roosted! 😄