> ## Documentation Index
> Fetch the complete documentation index at: https://docs.roostedhr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Event Reviews & Feedback

> How to rate your workers and how will it impact them?

Event reviews are left for workers can count toward the overall star rating.  Reviews can be left by:

1. Event Reviewer

2. Admins

## Event Reviewer

For every event that you create, you can assign a Reviewer - someone who will be on-site at the event will submit reviews, and comments, mark a worker as late or a no show. The worker you assign as the Reviewer on an event does not need to be an admin, just needs to have a profile on your account.  See **[Event Reviewer](https://support.roostedhr.com/en/articles/9491947-event-reviewer)** for more information. If a worker has been designated as an Event Reviewer, they can see their Pending reviews on the homepage of their Desktop or Mobile Browser:

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

## Admins

If an admin has been designated as a reviewer for an event, they can view their Pending reviews from their Dashboard. To access this, click on the Dashboard in the blue admin bar on the left-hand side.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

An admin can also edit previous reviews by following these steps:

1. Worker's profile in the Workers Module

2. Edit icon (wrench)

3. Schedule

4. Past Shifts

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

## Submitting Reviews

An admin can adjust star ratings, comments, and update the status of whether a worker has been marked as Late, Absent, or Flagged for Review.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

To begin reviewing, click Review and enter the following:

* **Star Rating (Required)**
  * Rate between 1-5 stars by hovering over the desired rating and clicking to select.

* **Comments (Optional)**
  * Any comments about the worker - click the comments box and type your feedback.

* **Late (Optional)**
  * If the worker is late, toggle Late on. It will appear as a yellow toggle.

* **No Show (Optional)**
  * If the worker didn't show up for their scheduled shift, mark them as a NO SHOW by clicking the toggle. This significantly impacts the worker's overall star rating and is visible to admins during future scheduling.

* **Flag for review (Optional)**
  * If there is an issue with a worker that HR should be aware of, toggle **Flag for review**. An email will be sent to the admins after submitting.

After completing the reviews and ensuring that each worker has been given at least a 1-5 star rating, click Submit Reviews.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

This event will then disappear from the Pending Reviews list. You can control the visibility of star ratings and comments to workers. To do this, navigate to Configuration -> Settings -> Worker Interaction -> Reviews & Stars Visibility. See **[Reviews & Stars Visibility](https://support.roostedhr.com/en/articles/9491480-reviews-and-stars-visibility).**

**Client Feedback**

If your client is using the Client Portal, they can also provide feedback on workers who have worked at their events. When your client clicks Order Details on a previous order, they will see a list of workers who worked on that event.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

From here your client can either give the worker a green thumbs up which will mark them as preferred or a red thumbs down which will mark them as banned.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

When a client Prefers Or Bans a worker, this is a suggestion - the worker will not automatically be preferred or banned for that client. An admin or owner account can choose to accept or ignore this feedback from their **Dashboard**.