> ## Documentation Index
> Fetch the complete documentation index at: https://docs.roostedhr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Clients

> Clients and how to manage their profiles.

Clients are all of your customers that can be assigned to events.  Store information about your clients in their profile - billing information, custom fields, and much more.  The client list is in the Admin bar on the left side. It's easy to create, search, edit, import, and delete clients.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

## How to create clients?

To add a new client, click Create Client and enter the details. After that, they will appear on the main clients page.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

## Editing a Client

Click the wrench on the client and enter/change information as needed: the Client Name, Address, or any custom fields that were created. We can also add additional company contacts under the Additional Contacts box.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

## Preferred & Banned workers

If a worker is on a client's preferred list, they will automatically be given preference for future shifts created for that client. Conversely, if a worker is on the banned list, they will be prohibited from participating in any events for that client.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

Owners and Admins can drag and drop workers to and from the Preferred or Banned list. Clients can also suggest to prefer or ban a worker through the Client Portal.

## Default Event Comments

Event comments are notes that can be applied to all future events created for a client. Workers assigned to these events will be able to see these comments on their "Available" and "My Shifts" pages.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

## Default Rules & Tags

Rules and tags help narrow down the pool of workers for a shift. Custom field rules applied to workers can also be set up for a client - these will automatically be applied to shifts created for that client in the future.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

When we apply rules and create an event, they will show like this on the event page.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

## Client Portal

The Client Portal is a system that your client can use to submit orders or add feedback on workers who worked events. You can invite the client to use the client portal by clicking Actions - Invite Client to Client Portal

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

Enter the email address to send the invitation and include a welcome message or further information.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

If you have entered the email address incorrectly, resend the invite by clicking Actions - Invite Client to Client Portal and enter the correct email address - the previous invite will be canceled.  One email address per client can be invited:   If multiple users need access to the Client Portal, it is recommended that the client create a general username and password that can be used by several users simultaneously. The client will receive an email (similar to the one shown below) prompting them to create a username and password for login.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

When your client clicks 'Go to Client Portal,' they will be prompted to enter their address details and then click 'Create account' to complete the process.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

Once the request has been sent and the client accepted it and signed up, the information will show by the sign-up date. If they have not signed up yet, the invitation date will show.

## Deleting a client

Deleting a client can be done by clicking Actions - Delete Client

<img src="https://mintlify.s3.us-west-1.amazonaws.com/roostedinc/images/guides/placeholder.png" alt="" />

After deleting a client, any previously scheduled events won't be affected, but you will not be able to use this client anymore.  And that is the Client section through Roosted! 🤓
